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RIGHT OF WITHDRAWAL

Can I return items?

We hope you are happy with your order. However, if the product does not meet your expectations and is unopened, you can return your purchase   within 14 days of receipt. 

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Please contact us by email and announce the return. The direct costs of the return are borne by the buyer. Give the package to a shipping service provider of your choice and send it to the following address:

 

Andrea Harich

Felix-Mottl-Strasse
1190 Vienna

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*The goods must be unused and must not show any damage. Please pack the items carefully so that they reach us undamaged. You are responsible for the package until it reaches us. Therefore, please ensure that your item is insured or can be tracked. 
Custom-made products are exempt from this rule.

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